Frequently Asked Questions 

• Q. How to load a new disc into storage?

  A. There have three ways to load a new disc into storage:

  • Add new disc by insert disc into drive:
    
    Steps:
    1. First insert a disc into CD/DVD/Blu-Ray drive.
    2. Click "New" from toolbar.
    3. From popup menu, select "From CD/DVD/Blu-Ray Drive".
    4. In drives list window, select a drive which you want to catalog
    5. Choose disc type from the dropdown in "Disc Type" column.
    6. Click "Catalog" button.
    7. In "Catalog New Disc" window, download disc info from Amazon website or manually enter disc info.
    8. Click "Catalog" button to save disc into storage.

     

  • Add new disc by search discs from Amazon webservices:
    (view live demo here)
    
    Steps:
    1. Click "New" from toolbar.
    2. From popup menu, select "From Amazon Webservices".
    3. In "Search Amazon webservices by keyword" window, select a proper disc type you want to search.
    4. Enter keyword in textbox.
    5. Click "Search" button.
    6. Select a disc from found discs list panel.
    7. Click "Select" button to choose a disc which you want to catalog.
    8. In "Catalog New Disc" window, click "Catalog" button to save disc into storage.

     

  • Add new disc by manually enter disc info:
      Steps:
    1. First insert a disc into CD/DVD/Blu-Ray drive.
    2. Click "New" from toolbar.
    3. From popup menu, select "Manually Input".
    4. Then select a disc type: "Data", "music", "Movies", "Games",  each disc type has its unique properties.
    5. In "Catalog New Disc" window, manually enter disc info or download disc info from Amazon website.
    6. Click "Catalog" button to save disc into storage.

  Q: How to change category of a disc which already in storage?

  A: Steps:

  1. Right-click on this disc in "Disc Categories" panel of main window.
  2. From popup menu, select "Disc Properties".
  3. In "Disc Properties" window, find "Category" item from "Disc Information" panel.
  4. Change the category to which you want by select a value from dropdown.
  5. Click "Save" button to save your changes.

  Q: How to modify tracks title and artist form Music disc in storage?

  A: Steps:

  1. Right-click on this music disc in "Disc Categories" panel of main window.
  2. From popup menu, select "Disc Properties".
  3. In "Disc Properties" window, find "Tracks" section from "Disc Information" panel.
  4. Click " " icon before "Track" to expand "Tracks" section.
  5. Click "" icon at the right side column of "Tracks" to add a new track.
  6. Click " " for each track to expand detail info of each track.
  7. Enter new title for each track.
  8. Click "" icon of "Artist" item for each track to add a artist.
  9. From newly added artist dropdown, select a artist name or enter a new artist name.
  10. Click "Save" button to save your changes.

  Q: How exchange discs info with other people or sync discs info between my office PC, home PC and laptop?

  A: In CD Storage Master, you may use Export and Import function to exchange discs info with other people or sync discs info between your office PC, home PC and laptop.

  For example: In the storage of your home PC, there have 4 discs: "disc A", "disc B", "disc C" and "disc D". But in the storage of your laptop, only 2 discs there: "disc A" and "disc B". Now, you need sync discs between your home PC and laptop.

  Solution: You could export "disc C" and "disc D" from your home PC to a single file. Then, copy this file to your laptop and import these 2 discs from exported file. Now, both your home PC and laptop has 4 discs in the storage.

  Steps:

  1. From your home PC:

     Select "Storage" -> "Export ..." -> "Export to other storage file ..." -> in popup discs selection window, select "disc C" and "disc D" by check the checkbox before each disc. -> click "Export as ..." button -> enter the file name in popup files explorer window -> click "Save" button to confirm exporting.
      

  2. From laptop:

     Copy the exported file from your home PC to laptop -> Select "Storage" -> "Import ..." -> "Import from other storage file ..." -> in popup window, click "..." button to open file selection window -> select the file which exported from home PC -> click "Open" button to open this file -> from discs selection panel, select "disc C" and "disc D" by check the checkbox before each disc. -> click "Import" button.  

  Q: Why the speed of CD or DVD catalog loading process is a little bit slow?

  A: Because of our products support reading metadata from multi-type files. In order to reading metadata from multi-type files, the program will spend some time to analyze files and extract metadata from files. If you want to make a quickly and simple CD and DVD catalog, you can uncheck all 'Support files' at the 'Files supported' panel of 'Options' window. Thus, during the CD catalog loading process, the program will only get general information of files (file name, file size, create date, modify date) to speed up the loading process.

  We high recommend that DO NOT OPEN OTHER WINDOWS DURING THE DISCS LOADING PROCESS!  

  Q: Why the program temporary hang on when loading a CD or DVD catalog sometimes?

  A: Because of the program is extracting information from a compressed archive file. The process of extracting compressed files is a large calculation work, it will cost quite a lot of CPU time, so you will feel the computer temporary hang on sometimes. In order to avoid such situation, you can turn off the compressed files support function by uncheck all compressed archive files and Self-Extract archive files at the 'Compressed Files' panel of 'Options' window. Thus, during the CD catalog loading process, the program will look a compressed file as a single file, and not extract information from this file to avoid temporary hang on situation when loading a CD or DVD catalog.

  We high recommend that DO NOT OPEN OTHER WINDOWS DURING THE DISCS LOADING PROCESS!

Technical Support
Technical support may be acquired by e-mail. Please contact us at Support@cdstorager.com . If you are a registered user, please include your registration name and order number in the e-mail.

Feedback
If you have any comments or concerns about our Software please send to Comments@cdstorager.com . Your feedback is important to us in order to get an idea of how to make our Software a better product for you. Many of features and significant portions of our program's interface have been heavily influenced by comments from users. So if you have a grand idea for a new feature, or a better way of doing something, please drop us a note.